Privacy Policy

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We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website https://chat.cybernest.co/ and our AI chatbot services.

Information We Collect

We collect the following types of information when you use our website or services:

Personal Information:

Name
Company name
Phone number (optional)
Other information you voluntarily provide through forms or communications

Non-Personal Information:

Browser type and version
IP address
Device information
Pages visited and time spent on our website
Referring website

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our chatbot and website services
Improve user experience and website functionality
Communicate with you about products, services, or promotions
Respond to your inquiries and support requests
Send newsletters and updates (with your consent)
Analyze trends to enhance our marketing and service strategies

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share information with trusted service providers to help us operate our website and services, under strict confidentiality agreements.

We may also share information when required by law, to enforce our terms, or to protect the rights and safety of our users and our company.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt-out of receiving promotional communications at any time
Request a copy of the data we hold about you

To exercise these rights, please contact us at support@chat.cybernest.co.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our website after changes are made signifies your acceptance of the revised policy.